- frequently asked questions -

picture a sandwich. it's a bone sigh sandwich. the bottom layer is a particle board backing. in the middle is the print, and on top of that is a piece of glass. a clip on each side holds the whole thing together. ta da! a bone sigh sandwich!

when you get these pieces, they are the same size as the prints. we don't mat them or make them bigger in any way. so if you order a 5 x 7 print framed....it comes to you with a finished size of 5 x 7.

we've picked this frame because it highlights the art, it's easy, and it finishes off the product nicely. if you give it as a gift, it's complete and simple. its simplicity doesn't interfere with people's tastes and it's convenient enough for them to change frames if they want something different.

can i get a print in a different size that's listed on the site?

the prints come only in the sizes that we have listed. when they are designed, they are specifically designed for that size. to reduce or enlarge them takes away from their quality, so we keep them at their original size.

what the heck is a plastic sleeve print?

a plastic sleeve print is just the print. no matting, no framing. it's for those of you who want to do the framing yourselves. you get the print and a foam core backing slipped into a poly bag that we call a "plastic sleeve."

if i email you and dont' hear back from you, are you ignoring me?

absolutely not! we are some of the world's fastest responders to email! if you ever email us and don't hear back, try us again. we didn't get your note! or if you've been corresponding with us and we're suddenly quiet.....we didn't get your last note! we've had some mail box troubles in the past months and have lost some pretty important notes. please don't think we forgot you or are ignoring you! your notes are what keep us goin'!

is there anything i can do to help bone sigh arts?

if you see a shop that you think would be a good bone sigh shop, you can email us with the shop name and location. if they're on the net, we look them up, send them an email and send them to our site. sometimes that works and sometimes it doesn't. but it never hurts to try! feel free to send any shop owners to our website and tell them you'd like to see us in their store!

if you see any kinda glitches on the website, anything that's not connecting, anything that is so wrong it's embarrassing, drop us a note and let us know! we stumble into them on our own sometimes and just groan! we'd love to know about them if you know about them!

your emails are truly life savers for terri! there are those days where doubt creeps in and she questions everything. and then there will be an email that sends her encouragement, and she's reminded to keep on goin'! those are more appreciated than you can imagine!

are those gorgeous sons of terri's really that wonderful?

yep!